Hi, I'm Vinh Lam

Motivated IT specialist with 7+ years of experience in system operations, scripting, and infrastructure. Seeking to transition into a role focused on AI and automation to help businesses streamline operations and improve efficiency. I am a passionate and curious individual with a strong interest in problem-solving, especially in fields like mathematics, physics, and natural sciences. I’ve always believed that if given the opportunity, I would dedicate myself to learning as much as possible about the world. Contact: Linked : linkedin.com/in/vinhlam94 Github : github.com/vinhlam1994 Email : [email protected]

Skills

Linux Linux
Support Support
Wifi Wifi
Docker Docker
Servers Servers
Hardware Hardware
Fortinet Fortinet
Git Git
Windows Windows
Python Python
Flask Flask

Work Experience

IT Helpdesk at VCCorp Corporation

Aug 2021 – Present

- Manage vCenter and ESXi virtual machines. - Monitor systems using Grafana, Prometheus, and Centreon. - Maintain DNS, DHCP, gateway, TrueNAS, and core-access switch system. - Set up servers and office network infrastructure. - Wrote scripts for automation of repetitive IT tasks. - Supported internal users and ensured system stability.

IT Support Specialist at FE Credit Financial Company

Nov 2018 – Aug 2021

- Supported users on hardware, software, printers, and device management. - Joined machines to Windows domain and supported password reset following security protocol. - Maintained IT inventory and coordinated with teams for issue resolution.

IT Helpdesk at Mobile World JSC

Oct 2015 – Nov 2018

- Maintained local computer systems and store infrastructure. - Installed and configured devices across multiple store locations. - Participated in national IT rollout projects and troubleshooting .